JD Sports Reviews

Based on 21 customer reviews and online research, jdsports.co.uk has a consumer rating of 2.6 out of 5 stars, indicating most customers are generally satisfied with JD Sports.

2.6 / 5.0

21 Reviews

5 Stars(3)

0%

4 Stars(3)

0%

3 Stars(4)

0%

2 Stars(4)

0%

1 Star(7)

0%

How would you rate JD Sports?

All Customer Reviews (21)

Filter by: Most Recent
Jeff Carter
Posted on 05/11/2021
FAKE NIKE AF1s

PLEASE READSo I recently ordered white Nike air force 1s and they arrived without the metallic lace lock. This was already a terrible experience as I believed I had been robbed of a key aesthic component. Now... I realise I was not robbed of just a lace lock... the shoes are 100% illegitimate Nike. The stitching is poor there's visible glue marks, the leather is unauthentic and the colour doesn't match the images (as sections shown in black are white)This is my first time buying from this company and I cannot understand the lack of care or quality control this company implements which can result in your name and reputation being attached to FAKE NIKE shoes. Such a terrible experience and obviously a company that does not take any pride in the foundation of honesty and reliability. You messed up and don't deserve for this to not be shared with other potential victims in what is essentially a scam.

Helpful
Reply
Xander Lawson
Posted on 05/11/2021
Absolutely dismal service

Absolutely dismal service . Made an order and paid in full on 4th April, still not received my order. After trying numerous times to get hold of someone I did and they said the problems are due to Brexit. They said if I still hadn’t received my order within 28 days they could try to escalate it!!! When I paid they told me 10-14 days delivery no mention if 28 days. Sent 2 emails this week and no response so far. Can’t believe a supposedly reputable company has this level of customer care!

1
Reply
Erin Bell
Posted on 05/08/2021
I received my shoes with black marks on…

I received my shoes with black marks on them and the packaging was old. I got a full exchange with an apology in store.

Helpful
Reply
Guest
Posted on 05/05/2021
JD Sports

Their prices are competitive and the quality of goods are excellent.Delivery of item was perfect.Couldn't fault them

Helpful
Reply
Angela Silva
Posted on 05/04/2021
Send the wrong size footwear

Send the wrong size footwear its been 20 days since send the email regarding this but still waiting for reply

Helpful
Reply
Barb Gordon
Posted on 04/26/2021
Both the hoodie I bought were perfect…

Both the hoodie I bought were perfect fit excellent quality I was very pleased with my order

Helpful
Reply
Bobby Owens
Posted on 04/26/2021
Never in my entire life will order…

Never in my entire life will order something from jd or recommend someone to do it!!! I ordered some tracksuit and I never got them, and then when I checked my order spot it was delivered in wrong address in whole different country + they got the worst service too!

Helpful
Reply
Rich Steward
Posted on 04/19/2021
Fantastic service delivery came sooner…

Fantastic service delivery came sooner than expected

Helpful
Reply
Tracey Steward
Posted on 04/09/2021
I've not received a couple things and…

I've not received a couple things and had to wait to get my money back if you didn't have them in stock I didnt understand why you taken the money in the first place quality product just poor delivery services thanks

Helpful
Reply
Danny Castillo
Posted on 04/09/2021
SIZE MATTERS

It's not what you'd call ROCKET SCIENCE people... Size DOES matter, but try telling the likes of JD SPORTS (via either) MILLETS, GO OUTDOORS and/or BLACKS to name but a few.

The sites of ALL 3 will be near identical... except fer the name that is. UnFORTUnately?
The SAME can be said of the SIZE GUIDE, KEY to any successful transaction/purchase... unless (that is) you are happy to PAY FOR DESPATCH (then have it returned... again at your cost) REfund (in full) and lose the sale in question?

It's simple enough to understand AND PUT RIGHT, it goes like this...
YOU take a size UK12 shoe, so you check the SIZE GUIDE, and sure enough, your intended purchase IS available in your size... OR IS IT?

ALL 3 SITES will tell you that (in the case of the Peter Storm Howden Hiking shoe) UK12 is an EU47, but when it arrives? Is found to ONLY be an EU46, CLEARLY marked on the box and the TONGUE of the shoe... simples, AND YET? When you bring this to the attention of ALL 3 CS departments, they ALL make like THE THREE WISE MONKEYS D'OH
OH well, it's now in the hands of PayPal.

Helpful
Reply
Lauren Medina
Posted on 03/19/2021
All orders came in good time happy with…

All orders came in good time happy with service pefer jd using dpd rather than Hermes easier to track orders

Helpful
Reply
Lauren Mitchelle
Posted on 03/05/2021
Clothes go bobbly

Clothes go bobbly, on one of my previous purchases their left the security tag on and it’s still on has shot returns label out just waiting on shop to open to get it took off!! Be out of fashion by then ??

Helpful
Reply

JD Sports Questions & Answers

More Questions & Answers